ROEBUCK VINTAGE CRU WINE CLUB MEMBERSHIP SUBSCRIPTION TERMS

10.1. The Roebuck Vintage Cru Wine Club is an annual subscription service.

10.2. The annual membership fee is £500, payable in full at the time of purchase via our website.

10.3. This subscription automatically renews every 12 months, with a further charge of £500 taken on the renewal date unless cancelled in accordance with these terms.

10.4. Membership is open to individuals aged 18 years and over.

10.5. The Wine Club is available to mainland UK residents only (England, Wales, and Scotland, excluding Northern Ireland, the Scottish Highlands, and the Channel Islands).

10.6. There is no additional joining fee beyond the annual subscription charge.

10.7. Each annual membership includes:

• Two bottles each of: Classic Cuvée, Rosé de Noirs, and Blanc de Noirs
• Deliveries are made twice a year on the two dates selected at the time of purchase. Available options include: ‘As soon as possible’ (typically shipped the next working day), Spring (April 1st), and Autumn (October 1st). If April 1st or October 1st falls on a weekend or public holiday, the wine will be shipped on the next working day.
• A one-off personalised welcome gift of our Classic Cuvée, sent separately.
• Four tickets to a tour and tasting to be taken within membership term.

10.8. Members receive a 10% discount on all Roebuck Estates wines purchased during their membership (excluding promotional offers, vineyard events and subscriptions) and complimentary delivery. Discount will be applied automatically upon checkout when logged in to membership account. Discount is subject to availability.

10.9. After purchase, members will receive a welcome email containing:

• Their unique membership number
• Their delivery schedule and registered delivery address
  To amend your delivery address, please log in to your account on our website. For any shipping-related issues or general enquiries, contact us at vintagecru@roebuckestates.co.uk.

10.10. To ensure address changes are applied in time, please notify us at least 7 working days before your scheduled delivery.

10.11. The welcome gift will be dispatched within 3 working days following membership purchase.

10.12. Prior to each shipment, members will receive an email confirming their delivery address and preferences. If no response is received within 7 working days, the wine will be dispatched to the address on file.

10.13. In addition to their 12-bottle allocation, members enjoy exclusive benefits, as outlined on the Wine Club page.

10.14. Member benefits are subject to change without prior notice.

10.15. The membership discount is for personal use only and may be withdrawn at our discretion.

10.16. Members will be notified via email of exclusive offers, early access to new releases, and limited parcels.

10.17. Members will receive two reminder emails prior to renewal:

• One 30 days before the renewal date
• One 14 days before the renewal date

10.18. All memberships include a 14-day cooling-off period from:

• The date of initial purchase, and
• The date of each annual renewal

Within this period, members may cancel for a full refund, provided no wine has been dispatched. If wine has already been sent, we reserve the right to deduct the value of any goods delivered from the refund amount.

10.29. Members may incur a charge in the event of wine being delivered to an old or incorrect address

10.20. Gifted Memberships

10.21.1. Gift memberships are subject to the same terms and conditions as regular memberships, unless stated otherwise.

10.21.2. The individual purchasing the gift membership (the purchaser) is responsible for the full payment of the annual subscription fee at the time of purchase.

10.21.3. The recipient of a gifted membership will receive a welcome email including their membership number, benefits, and delivery schedule.

10.21.4. Gift memberships do not automatically renew. If the recipient wishes to continue their membership after the first year, they must purchase a new membership via our website.
10.21.5. The 14-day cooling-off period applies from the date of gift purchase, and any cancellation or refund must be requested by the purchaser. Refunds will not be issued if any wine or gifts have already been dispatched.

10.21.6. Gift memberships cannot be transferred, exchanged for cash, or used in conjunction with any other offers.

10.21.7. It is the responsibility of the purchaser to ensure the gift recipient is over 18 years of age and resides within our eligible delivery areas (England, Wales, and Scotland, excluding Northern Ireland, the Scottish Highlands, and the Channel Islands).