VINTAGE CRU WINE CLUB MEMBERSHIP TERMS & CONDITIONS

Last updated: 27 October 2026

1. MEMBERSHIP & ELIGIBILITY

10.1. The Roebuck Estates Vintage Cru Wine Club is an annual membership offering deliveries of English sparkling wine alongside exclusive member benefits and experiences.

10.2. Annual membership costs £500, payable in full at the time of purchase. There is no additional joining fee.

10.3. Membership is available to individuals aged 18 years and over.

10.4. Membership is available to eligible UK mainland residents, subject to the geographical restrictions set out in our delivery terms.

10.5. The twelve-month membership term begins on the date of purchase. Memberships purchased for personal use renew annually unless cancelled. Gift memberships are valid for twelve months from purchase and do not automatically renew.

2. WINE ALLOCATION & DELIVERY SCHEDULE

10.6. Each annual membership includes twelve bottles of Roebuck Estates vintage English sparkling wine, comprising:

• 4 × Classic Cuvée 2020
• 4 × Rosé de Noirs 2020
• 4 × Blanc de Noirs 2018

10.7. Members may select one of two delivery schedules when joining:

The Quarterly Trio: Four deliveries of three bottles per membership year, approximately every three months, comprising one bottle of each wine per delivery.

The Twice-Yearly Collection: Two deliveries of six bottles per membership year, approximately every six months, comprising two bottles of each wine per delivery.

10.8. The first wine delivery will normally be dispatched shortly after purchase. Subsequent deliveries will follow the selected schedule. The membership start date remains the original date of purchase, regardless of when the first delivery is received.

10.9. Delivery dates may vary due to operational requirements, courier availability, public holidays or circumstances beyond our reasonable control.

10.10. Members wishing to amend their delivery address or schedule should contact vintagecru@roebuckestates.co.uk. We request at least seven working days’ notice before a scheduled dispatch.

10.11. Complimentary UK mainland delivery is included with scheduled membership shipments and additional eligible online wine purchases during an active membership, with no minimum spend.

10.12. Deliveries require a signature from someone aged 18 or over. Members are responsible for providing accurate delivery information. Additional courier charges may apply where a delivery must be rearranged due to incorrect information supplied by the customer, where permitted by law.

3. MEMBERSHIP BENEFITS

10.13. During their active membership, Vintage Cru members receive:

• 15% off eligible wine purchases online and at the Roebuck Estates Cellar Door.
• 10% off eligible purchases at the Sparkling Wine Bar.
• Complimentary UK mainland delivery on eligible online wine purchases.
• Four complimentary Tour & Tasting tickets.
• Unlimited Sunset Sipping access for the member and one guest during the event season.
• One additional bottle of Classic Cuvée, personalised with engraving, for their birthday.
• Priority access to selected new releases, limited-edition wines and Roebuck Estates experiences.

10.14. Online member savings are available through an activated membership account. For purchases at the Cellar Door or Sparkling Wine Bar, members must identify themselves so their membership can be verified.

10.15. The 15% wine discount excludes Wine Club membership fees, gift cards and event tickets. Discounts cannot be combined with other promotional offers unless expressly stated.

10.16. Member benefits are intended for the registered member’s personal use and are not transferable, except where accompanying guests are expressly included.

4. TOURS & TASTINGS

10.17. Each annual membership includes four complimentary Tour & Tasting tickets, redeemable during the membership term.

10.18. Tours must be booked in advance through vintagecru@roebuckestates.co.uk and are subject to availability.

10.19. All Tour & Tasting attendees must be aged 18 or over.

10.20. Unused tickets expire at the end of the membership term and cannot be exchanged for cash.

5. SUNSET SIPPING & SPARKLING WINE BAR

10.21. Members receive unlimited complimentary Sunset Sipping access for themselves and one guest during the scheduled event season.

10.22. Each eligible visit includes one complimentary glass of Classic Cuvée for the member and one guest.

10.23. Food and additional drinks are chargeable.

10.24. Members receive 10% off eligible purchases at the Roebuck Estates Sparkling Wine Bar during their active membership.

10.25. Sunset Sipping must be booked in advance by emailing events@roebuckestates.co.uk. Reservations are subject to availability.

6. BIRTHDAY GIFT

10.26. Each annual membership includes one additional complimentary bottle of Classic Cuvée for the member’s birthday, personalised with engraving.

10.27. The birthday bottle is provided in addition to the twelve-bottle annual wine allocation.

10.28. Members must provide their date of birth and any required personalisation details. Birthday gifts will be prepared and dispatched in accordance with Roebuck Estates’ fulfilment arrangements.

7. MEMBERSHIP ACCOUNTS

10.29. Members purchasing for themselves may access their online account to view membership information and use eligible online benefits.

10.30. Gift recipients must request account activation using the instructions supplied with their physical Vintage Cru welcome card.

10.31. Following verification of the recipient’s information, Roebuck Estates will arrange access to their online membership account.

10.32. Members are responsible for keeping their contact and delivery information accurate.

8. GIFTED MEMBERSHIPS

10.33. Vintage Cru memberships may be purchased as gifts by selecting the gifting option at checkout.

10.34. The purchaser is responsible for payment and for providing accurate recipient and initial delivery information.

10.35. The recipient’s first wine delivery will be gift-wrapped and accompanied by a Vintage Cru welcome card containing membership information and account activation instructions.

10.36. Roebuck Estates will not send an automatic gift announcement or membership welcome email to the recipient before the physical gift is delivered.

10.37. Gift memberships begin on the date of purchase and remain valid for twelve months. They do not automatically renew, and neither the purchaser nor the recipient will be charged automatically for a further membership year.

10.38. Gift recipients wishing to continue their membership after the twelve-month term may purchase a new membership.

10.39. The purchaser must ensure that the recipient is aged 18 or over and has an eligible delivery address.

10.40. Gift memberships cannot be exchanged for cash. Requests concerning payment or refunds should normally be made by the original purchaser, without affecting applicable statutory rights.

9. ANNUAL RENEWALS & PAYMENT

10.41. Memberships purchased for personal use renew every twelve months, on the anniversary of the original purchase date, unless cancelled.

10.42. The annual membership fee is £500. Any proposed changes to the renewal price will be communicated in advance and handled in accordance with applicable law.

10.43. Renewal information and reminders will be supplied in accordance with the legal requirements applicable at the time.

10.44. Members may cancel future automatic renewals through the available account cancellation process or by contacting vintagecru@roebuckestates.co.uk.

10.45. Gift memberships do not automatically renew.

10. CANCELLATION & REFUNDS

10.46. Members may request cancellation by contacting vintagecru@roebuckestates.co.uk or using an available cancellation facility within their online account.

10.47. Cancellation of future renewals prevents further automatic renewal payments but does not automatically terminate or refund an existing paid membership term.

10.48. Customers retain all applicable statutory cancellation and cooling-off rights.

10.49. Where a customer exercises a statutory cancellation right, any required returns or refunds will be handled in accordance with applicable consumer law.

10.50. Nothing in these terms excludes or restricts a customer’s statutory rights.

11. PROMOTIONAL OFFERS

10.51. Roebuck Estates may offer limited-time promotional incentives for new members, subject to separately advertised eligibility requirements and promotional dates.

10.52. The December 2026 welcome promotion provides one complimentary Classic Cuvée magnum (1.5L) with each eligible new Vintage Cru membership purchased between 1 December and 31 December 2026 inclusive.

10.53. The complimentary magnum is provided in addition to the standard annual wine allocation. The offer is available once per eligible new membership and does not apply to annual renewals.

10.54. The December welcome promotion ends on 31 December 2026 and does not form part of the standard ongoing membership benefits. The promotional gift has no cash alternative, without affecting applicable statutory rights.

12. GENERAL CONDITIONS

10.55. Member experiences and priority-access opportunities are subject to availability.

10.56. Roebuck Estates may make reasonable operational adjustments where necessary. Material changes affecting existing paid membership benefits or contractual rights will be handled in accordance with applicable law.

10.57. These membership terms should be read alongside the general Roebuck Estates Terms & Conditions, delivery information and Privacy Notice.

10.58. For enquiries about membership, deliveries, gifting, account activation or cancellation, please contact vintagecru@roebuckestates.co.uk.